Digital and content strategy leader known for scaling teams and operations. I have a proven history of building high-performing teams and empowering them to do great work, driving digital strategy, and providing innovative solutions to problems big and small.
Associate Director - CX Content Strategy
AT&T | St. Louis, MO
July 2020 - Present
Associate Director - Content Engineering
AT&T | St. Louis, MO
June 2019 - June 2020
Associate Director - Content and Editorial
AT&T | St. Louis, MO
October 2017 - June 2019
Associate Director - User Experience
AT&T | St. Louis, MO
June 2014 - October 2017
Technical Director - Site Optimization Content
AT&T | St. Louis, MO
April 2013 - June 2014
Technical Director - Service and Support Content
AT&T | St. Louis, MO
Technical Director - Service and Support Content
AT&T | Des Peres, MO
April 2012 - April 2013
April 2012 - April 2013
Lead Content Writer
AT&T | St. Louis, MO
December 2010 - April 2012
Content Writer
AT&T | St. Louis, MO
December 2008 - December 2010
Content Writer/Implementation Specialist
AT&T | St. Louis, MO
October 2007 - December 2008
Senior Analyst
SBC/AT&T | St. Louis, MO
July 2005 - October 2007
Analyst
AT&T | St. Louis, MO
December 2003 - July 2005
Associate Analyst
AT&T | St. Louis, MO
June 2002 - December 2003
Saint Louis University
Bachelor of Science, Management Information Systems (May 2002)
Activities: Phi Kappa Tau (Pledge Class President - 2001, Social Chair - 2002), MIS Club, Big Brothers Big Sisters, and Make-a-Wish Foundation volunteer.
AT&T 2021 Management Development Program
- Graduated Novmber 2021
Digital strategy, content strategy, leadership, complex problem solving, relationship building, negotiation, conflict resolution, research, technical writing, Adobe Marketing Cloud (Experience Manager, Analytics, Target), Adobe Creative Suite (Acrobat Pro, Photoshop), Sketch, InVision, Figma, Quantum Metrics, Thunderhead, Microsoft Office Suite (Word, Excel, PowerPoint, Access, Visio), Mural, Dreamweaver, JIRA, SharePoint, TeamSite, CQ, WordPress, HTML 5, CSS, Java, Confluence.